TERMS & CONDITIONS
WORKSHOPS/CLASSES & EVENT BOOKING POLICY
If you cannot make a class/event/workshop please do let us know as soon as you can.
Please be aware any late arrivals may not be allowed into the class if it has already started as it may disturb others within the event. If we can let you in we will of course.
If you know you are going to be late please give us a call on 01268 524040 and we will try to help. and let the tutor know.
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Rebooking only permitted up to 48hours prior to the event starting.
Cancellations only permitted up to 48hours prior to the event starting.
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If you cancel your booking after the 48 hours period has concluded your booking will NOT be transferred or refunded and your booking will be cancelled.
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When you attend please enter via the front entrance and check in using your name at the counter and we will check you off of our list. No need to print off your ticket.
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No shows are not refunded or rebooked.
Deposits are non-refundable for all of our classes, workshops & events.
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1-2-1 READINGS AND THERAPIES POLICY
If you cannot make your appointment please do let us know at least 48 hours prior to reading/therapy appointment time and date.
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Rebooking ONLY permitted up to 48hours prior to reading/therapy booking starting.
Cancellations only permitted up to 48hours prior to the reading/therapy starting.
If you cancel your appointment after the 48 hours period has concluded your booking will NOT be transferred or refunded and your booking will be cancelled.
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Any late arrivals may result in therapy/reading being cut short or cancelled due to availability of the room or reader/therapist.
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Please do arrive before the appointment start time. If you know you will be late please give us a call on 01268 524040 and we will let the therapist/reader know.
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No shows are not refunded or rebooked.